Effective Date: 24/01/2025

Introduction Welcome to Soveraa (“we,” “our,” “us”). We operate the website [Soveraa] and are committed to protecting your privacy and ensuring the safety of your personal data. This Privacy Policy explains how Soveraa Media (“the Company,” located in Hyderabad, India) collects, uses, shares, and secures personal data, and outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR).

By using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with the practices described herein, please refrain from using our website.

1. Data Controller Information

The data controller responsible for the processing of your personal data is:

Soveraa Media
Email: soveraamedia@gmail.com
Address: Hyderabad, India.

2. Data We Collect

We may collect and process the following categories of personal data:

2.1 Data You Provide to Us:

• Name, email address, and contact details (e.g., when you sign up for our courses or newsletter).

• Billing information, if you purchase any services or content.

• Any information you voluntarily provide when contacting us or filling out forms.

2.2 Automatically Collected Data:

• IP address and location data.

• Browser type and device information.

• Pages visited, time spent on our website, and other analytics data.

2.3 Cookies and Similar Technologies:

• We use cookies to enhance your experience. Please refer to our [Cookie Policy] for detailed information on how we use cookies.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To provide educational content and services related to digital marketing.

• To respond to your inquiries and provide customer support.

• To process payments and deliver purchased content or services.

• To improve website functionality and user experience.

• To send newsletters, promotional offers, and updates, subject to your consent.

• To comply with legal obligations or enforce our terms of use.

4. Legal Basis for Processing Your Data

Under the GDPR, we rely on the following legal grounds for processing your personal data:

• Consent: When you subscribe to our newsletter or provide data voluntarily.

• Contractual Necessity: To fulfill agreements related to the services or content you purchase.

• Legal Obligations: To comply with applicable laws and regulations.

• Legitimate Interests: To analyze and improve our services and ensure website security.

5. Data Sharing

We do not sell your personal data. However, we may share it with the following entities:

5.1 Service Providers:

• Third-party vendors who assist with payment processing, analytics, hosting, or email marketing.

5.2 Legal Authorities:

• When required to comply with legal obligations or respond to lawful requests.

5.3 Business Transfers:

• If Soveraa Media undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

7. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission.

• Regular security audits.

• Secure access controls and authentication.

While we strive to protect your data, no transmission or storage system can guarantee complete security. Please report any suspected data breaches immediately to soveraamedia@gmail.com.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request corrections to inaccurate or incomplete data.

• Right to Erasure: You can request the deletion of your data in certain circumstances.

• Right to Restrict Processing: You can ask us to limit the use of your data.

• Right to Data Portability: You can request your data in a structured, machine-readable format.

• Right to Object: You can object to the processing of your data for direct marketing or other purposes.

• Right to Withdraw Consent: Where consent is the legal basis for processing, you can withdraw it at any time.

• Right to Lodge a Complaint: You can file a complaint with a data protection authority if you believe your rights have been violated.

To exercise your rights, please contact us at soveraamedia@gmail.com.

9. International Data Transfers

Since Soveraa Media is based in Hyderabad, India, your data may be stored and processed outside the European Economic Area (EEA). We ensure that such transfers are conducted in compliance with GDPR requirements, using appropriate safeguards.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to have it removed.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

For questions, concerns, or to exercise your rights under this policy, please contact us:

Soveraa Media
Email: soveraamedia@gmail.com
Address: Hyderabad, India